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Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information in compliance with data protection laws, including South Africa’s Protection of Personal Information Act (POPIA).

Introduction

This Privacy Policy explains how DIGITAL XPERT (Pty) Ltd (“we,” “us,” or “our”) collects, uses, protects, and shares your personal information when you interact with our website, services, or products, including Timesheet App, Project Manager, e-Recruitment, IT Consulting, Digital Transformation, and OneCloud. This policy was last updated on May 21, 2025.

Information We Collect

We collect personal information you provide directly, such as:

  • Contact details (e.g., name, email, phone number) submitted via forms for contact, demo requests, job applications, support tickets, or partnership inquiries.
  • Professional information (e.g., company name, resume) for job applications or partnership inquiries.
  • Support ticket details (e.g., issue description, case number).

We also collect non-personal information automatically, such as:

  • Usage data (e.g., pages visited, time spent) via cookies and analytics tools.
  • Device information (e.g., IP address, browser type).

How We Use Your Information

We use your personal information to:

  • Provide and improve our services, including IT consulting, digital transformation, and products like Timesheet App, Project Manager, and e-Recruitment.
  • Process support tickets, demo requests, job applications, and partnership inquiries.
  • Communicate with you about our services, updates, or promotions (with your consent where required).
  • Analyze website usage to enhance user experience.
  • Comply with legal obligations, such as data protection regulations.

Data Sharing

We may share your personal information with:

  • Trusted partners, such as OneCloud (onecloud.co.za), to deliver services.
  • Service providers (e.g., cloud hosting, email services) under strict data protection agreements.
  • Legal authorities when required by law or to protect our rights.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Protection

We implement robust security measures to protect your data, including:

  • Encryption of data in transit and at rest.
  • Access controls to limit data access to authorized personnel.
  • Regular security audits and compliance with cybersecurity best practices.

Despite our efforts, no system is completely secure. We will notify you promptly in the event of a data breach as required by law.

Your Rights

Under POPIA and other applicable laws, you have the right to:

  • Access your personal information we hold.
  • Request correction or deletion of your data.
  • Object to or restrict data processing.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with the Information Regulator in South Africa.

To exercise your rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance your experience, such as:

  • Essential cookies for website functionality.
  • Analytics cookies to track usage and improve performance.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

DIGITAL XPERT (Pty) Ltd
Design Quarter, 10 Leslie Road, Fourways, Johannesburg, 2191
Email: [email protected]
Phone: +27 11 083 8383